NOXREV POLICY
Privacy
Last updated: July 7, 2026
This Privacy Policy describes how HK Chaolongrui Trading LTD ("Noxrev," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from noxrev.com (the "Site").
1. Information We Collect
Information you provide directly:
- Name, email address, phone number, billing address, and shipping address;
- Order details and purchase history;
- Payment information (processed by our payment processors; we do not store full card numbers);
- Communications you send us, including emails and customer support messages;
- Marketing preferences, including SMS and email opt-ins.
Information collected automatically:
- Device information: IP address, browser type, operating system, device identifiers;
- Usage data: pages viewed, products viewed, time on site, referring URLs, clicks;
- Cookies, pixels, web beacons, and similar tracking technologies (see Section 6).
Information from third parties:
- Data from advertising and analytics partners, payment processors, and shipping carriers.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and delivery notifications;
- Process payments and prevent fraud;
- Provide customer support;
- Send transactional communications, including order confirmations and shipping updates;
- Send marketing communications by email and SMS/text message, where you have opted in;
- Personalize your shopping experience and show you relevant products;
- Run, measure, and optimize advertising campaigns;
- Analyze site performance and improve our products and services;
- Comply with legal obligations.
3. SMS/Text Message Marketing
- By opting in to SMS marketing (via checkout, a sign-up form, or by texting a keyword), you consent to receive recurring automated marketing text messages from Noxrev at the phone number provided.
- Consent is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to unsubscribe at any time. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
- We will not share your mobile number with third parties for their own marketing purposes.
4. Email Marketing
- Where you have opted in, we send promotional emails about products, offers, and updates.
- You can unsubscribe at any time using the link in any marketing email or by contacting support@noxrev.com. Transactional emails, such as order and shipping confirmations, are sent regardless of marketing preferences.
5. How We Share Your Information
We share personal information with third-party service providers and partners, including but not limited to:
- Advertising and analytics platforms: Meta (Facebook/Instagram), Google (including Google Ads and Google Analytics), TikTok;
- Email and SMS marketing platforms: Klaviyo and similar providers;
- E-commerce platform and hosting providers that power our Site;
- Payment processors to complete transactions;
- Shipping and fulfillment partners to deliver your orders;
- Professional advisers and authorities where required by law, regulation, legal process, or to protect our rights.
These partners may use tracking technologies (pixels, SDKs, cookies) to collect information about your activity on our Site for advertising measurement, audience building, and retargeting. Their use of your data is governed by their own privacy policies.
We do not sell personal information for money. Some sharing with advertising partners may be considered a "sale" or "sharing" under certain state privacy laws; see Section 8 for your opt-out rights.
6. Cookies and Tracking Technologies
We and our partners use cookies, pixels (including the Meta Pixel, Google tags, and TikTok Pixel), and similar technologies to:
- Operate the Site and keep your cart working;
- Remember your preferences;
- Measure site traffic and campaign performance;
- Deliver targeted advertising on and off our Site.
You can control cookies through your browser settings. Disabling cookies may affect Site functionality. You can opt out of interest-based advertising via industry tools such as the NAI opt-out page (optout.networkadvertising.org) and the DAA opt-out page (optout.aboutads.info).
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to complete transactions, maintain business records, resolve disputes, and comply with legal obligations.
8. Your Privacy Rights (US State Laws)
Depending on your state of residence (including California, Colorado, Connecticut, Texas, Utah, Virginia, and others), you may have the right to:
- Know/Access the personal information we hold about you;
- Correct inaccurate personal information;
- Delete your personal information;
- Opt out of targeted advertising and the "sale" or "sharing" of personal information;
- Non-discrimination for exercising your rights.
To exercise any of these rights, email support@noxrev.com with the subject line "Privacy Request." We may need to verify your identity before fulfilling your request. Authorized agents may submit requests on your behalf with proof of authorization.
California residents: you may also designate an authorized agent and have the right to request details on categories of information collected, sources, purposes, and third parties with whom it is shared, as described above.
9. Do Not Track and Opt-Out Preference Signals
Where required by applicable state law, we honor browser-based opt-out preference signals such as the Global Privacy Control (GPC) for opting out of targeted advertising.
10. Children's Privacy
The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
11. Data Security
We use commercially reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. International Data Transfers
We are a Hong Kong-registered company and use service providers located in various countries, including the United States. Your information may be transferred to, stored, and processed outside your state or country of residence.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be communicated where required by law.
14. Contact Us
HK Chaolongrui Trading LTD
Email: support@noxrev.com